Hospitality & Property Manager

Join Our Team in Montreal

Location: 4281 St-Laurent Blvd, Montreal, QC

Company: RALIA Realty

Employment Type: Full-Time, Salaried

Language Requirements: Bilingual (French and English)

About us

RALIA Realty is an innovative women-led real estate development and property management company specializing in commercial re-developments and in creating unique hospitality experiences. We’re committed to eco-friendly practices, strong community values, and providing a positive working environment. Our flagship property, situated in the vibrant Plateau-Mont-Royal neighborhood, features 10 short-term rental rooms and a versatile event space accommodating up to 100 guests. We are committed to delivering exceptional guest experiences while ensuring sustainable and efficient property operations.

Position Overview

We are seeking a dynamic and experienced Hospitality and Property Manager to oversee the daily operations of our property. The ideal candidate will have a strong background in hospitality and property management, with a passion for sustainability and community engagement. This role involves managing guest accommodations, coordinating events, overseeing maintenance, and implementing waste and energy management protocols.

Key Responsibilities

Guest Experience Management:

  • Oversee the day-to-day operations of 10 Airbnb bedrooms, ensuring cleanliness, maintenance, and guest satisfaction.

  • Greet clients and conduct tours for prospective guests and event clients.

  • Manage check-in/check-out processes and address guest inquiries promptly.

Event Space Coordination:

  • Coordinate bookings and logistics for the 100-person event space.

  • Collaborate with clients to plan and execute events, ensuring all requirements are met.

  • Maintain the event space to high standards, ensuring readiness for all functions.

Operational Oversight:

  • Implement and monitor waste management protocols to ensure sustainability and compliance.

  • Manage energy consumption, seeking opportunities for efficiency and cost savings.

  • Utilize property management software and tech platforms (e.g., Guesty, Properly, Archie, Google Suite, Dropbox, ClickUp) for administrative tasks and reporting.

Team Leadership:

  • Supervise housekeeping and maintenance staff, providing training and support as needed.

  • Coordinate with external vendors and service providers to ensure quality and timely services.

Qualifications

  • Proven experience in hospitality management, property management, or a related field.

  • Strong project management skills with the ability to oversee multiple operations simultaneously.

  • Excellent interpersonal and communication skills in both English and French.

  • Proficiency in property management software and other relevant tech platforms.

  • Knowledge of sustainable practices in waste and energy management is an asset.

  • Ability to work flexible hours, including evenings and weekends, as required.

What We Offer

  • Competitive salary and benefits package.

  • Opportunity to work in a vibrant and culturally rich area of Montreal.

  • A dynamic work environment with opportunities for professional growth.

  • The chance to be part of a company that values innovation, sustainability, and exceptional service.

Application Process

Step 1: Fill out the form below with your experience and availability. We’re excited to meet you!

Step 2: Plan an initial call to assess the basic fit - please do your research on Ralia Realty, Ralia Rentals, and Connections Ralia prior to joining the call.

We are women-owned and women led, sustainable Real Estate Developers that envision, operate and manage investments that prioritize people and the planet. Our diverse portfolio of assets under management spans across Canada, the USA and Costa Rica.

EXPLORE EXTENSIONS OF RALIA:

Ralia Reality x First House 2024 | Development by MODERN|mxxds